Recapping Geeks on a Plane

Web 2.0 | 2010/07/07 17:17 | Web 2.0 Asia

Sorry about the long blogging silence -- ever since I became the main product manager at Google's Blogger, I've been too swamped. I am learning tons of new stuff these days, and those are definitely worth a separate post later on.

I figured a good place to pick up from where I left off with my blogging was recapping on the Geeks on a Plane Seoul, a conference held about a month ago in Seoul. About 20 "geeks" from Silicon Valley and the rest of the world flew all the way to Asia and spent nearly three weeks learning about Asia's IT and Web (while at it, of course, doing lots of social drinking and friendship building.)

I organized the Seoul leg of the conference and it was a blast. Given the short time we had (only one full Sunday), Geeks on a Plane Seoul was squarely focused on startup pitches. Though some companies left room for improvement in their deliveries (Korean startups should hone their elevator pitch skills!), in general the pitches were very good.

Thanks to our brave journalist Serkan Toto, we had a very good coverage on Techcrunch. If you are a startup in Seoul Korea, you don't get to be featured on Techcrunch every day. Especially, John Kim of Paprika Lab had the honor of having his big headshot featured on the Techcrunch post. I met with one of the startup CEOs that pitched in GOAP, and he said his company has seen a new, increased level of interest from investors and other folks after the Techcrunch post. 

There is also a blog with detailed introductions to some of the companies that presented in the GOAP Seoul. The blog is here, and it's running on none other than Google's Blogger platform (what a coincidence! :-)

Hope the next year's GOAP will stop by Korea too - next time, hopefully with more folks (so we can have a bigger party!)

1forME is Korea's Etsy

Web 2.0 | 2010/02/23 14:54 | Web 2.0 Asia

1forME is a newly launched Korean e-commerce site that sells hand-made, artists-produced goods. That's quite a mouthful, but long story short: 1forME is Etsy of Korea.

Etsy saw a gross merchandise sales of about US$ 180M last year, showing some 105% year-over-year growth. This shows that the handmade goods e-commerce is a proven business model, and for every proven business model there's always an Asia opportunity, especially if the model is culture-neutral. Well, both e-commerce and the love for handmade goods seem to be pretty universal concept, I guess.

But according to the company's heatmap, Etsy doesn't seem to have a big Asia presence. This leaves plenty of room for Asian startups to grab the opportunity. 1forME has just thrown hat in the ring, a move that's expected to be followed by many others in the region.


fanatic.fm Allows Fans To Sponsor Musicians

Web 2.0 | 2010/02/09 01:14 | Web 2.0 Asia

With the rise of internet advertising, there were lots of promises for free music, supported entirely by advertisement. (Remember Spiral Frog, anyone?) But the problem of such free, ads-supported music service was that the ads revenue was never enough to cover the licensing and other costs. Meanwhile, paid streaming services like Spotify (or Korea's Melon et al) seem to be gaining ground fast.

A new service called fanatic.fm tries to rethink ads-supported free music streaming service. Taking the same old text ads or banner ads and slapping them onto music streaming service is like trying to put a round peg into a square hole, fanatic.fm says. It's just not the best way to combine the ads and music consuming experience, they say.

Instead, fanatic.fm built a better ads system for music streaming service. It's more like a sponsorship system, where individuals or brands can "sponsor" artists so that the sponsors' brands or messages can be presented to their visitors in a more powerful way, fully blended with the right music. For example, Red Bull could strategically sponsor certain rockbands popular among X-gamers. Then people can enjoy the rockbands' songs for free, with "sponsored by Red Bull" messages. This would potentially be a better way to present Red Bull brand than simply placing textual ads next to the rock bands' music videos. Also, the sponsor doesn't have to be a corporate brand -- it could be a group of dedicated fans who would do anything that might help the artists they love, certainly including some sponsorship and donation.



Looking at the website, fanatic.fm doesn't seem to be fully launched yet, but they had already been mentioned in the MIDEM, the big music industry event held in Cannes, France, as "a company to pay attention to". fanatic.fm is the brain child of a Korean team (the same folks who did QBox), but as hinted on their website, the service is very much eyeing for the global audience.


NHN, the company behind Naver.com, recently announced 2009 financial results. The company posted annual profit of KRW 540 billion (roughly US$ 540mm) on the revenue of KRW 1.3 trillion (about US$ 1.3 billion). Both figures are all-time high, according to NHN.

NHN's profit rates, about 40% of the revenue, again proves that NHN is one giant cash generating machine. NHN is actually one of the most profitable companies in the whole Korean stock market, across all industries. The biggest contributor of this financial success is of course Naver's dominating market share in the web ads. Fueled by Naver's 60-70% search market share, Naver also sees a healthy market share of 65-70% in the nation's internet ads market.

However, apparently there are some concerns over the company's long term growth potential too. About 1/3 of NHN's profit comes from Hangame's gaming business (Hangame is the online gaming arm of NHN corporation). This is a pretty unique revenue mix; Imagine 1/3 of Google's profits are being generated by games, though clearly Google and NHN are different companies as apples and oranges are. In and of itself, generating huge profits from a gaming business would be perfectly fine; However, the problem is that much of Hangame's profit gets generated from what's called "web board games", or things like Korean poker ("Go-stop"). There are increased social concerns towards these games: As people can exchange virtual currency into real money, these games can become too addictive and potentially become borderline gamling.

Also generating investors' concerns is the under-performance of Naver's overseas operations. Naver has always been criticized as a service that achieved its greatness by monopolizing the Korean market, not by building technological unfair advantage that can also work in other countries. To overcome these concerns, Naver has been trying hard to venture into new markets and move the needles there; However, Naver's current progress in other markets can best be described as "still trying".

Naver is a great company: after all, it's the world's 7th largest internet search provider, a remarkable position given that the majority of its users are only Koreans. But without meaningful signals coming from overseas market, and less dependency of its gaming business on the poker-like games, at least Naver's stock price could stall for a while.

Google Korea Unveils New Homepage

Web 2.0 | 2009/12/07 22:52 | Web 2.0 Asia

Discaimer: Google is my current employer. This post is purely personal and therefore does not represent the company's official voice in any ways whatsoever.

Google Korea has unveiled a new homepage that radically breaks out of the company's trademark scantiness. Google's Korean homepage now displays more content right up on its front page, featuring popular search keywords, most searched-for people ("who's hot"), and the directory of Google Korea's services. 



What's most interesting on Google Korea's homepage is machine-produced "topical search keywords". Google looks at what topics people are most interested in, and present those topics as search keywords in the form of short headlines. (This is purely algorithmic and no human efforts are involved in the whole process.) This way, viewers are immediately drawn into the subjects and are likely to click on the headlines -- by doing which they are essentially undertaking internet search on Google. In Korea, much of internet search is done this way, meaning browsing through links and clicking on interesting ones, as opposed to entering fresh search keywords into the search box. (Not that the latter is nonexistent, though.)

Korean blogosphere seems to be torn on this "portalization" of Google Korea's homepage. Some like it, saying Koreans should give credit to Google Korea for its efforts to radically customize its global service to better suit the local needs. Others say Google Korea may lose its identity, and this catch-up game won't help Google to overcome the local incumbents. 

It remains to be seen if Google Korea's move will help or hurt the company to gain more turf in this tough Korean market, but one thing is very clear: This is a very big move by Google. This new, content-rich homepage is only available in Korea -- and this is worlds apart from Google's seemingly unrelented pursuit of simpleness. In a way, this shows Google is very much committed to the Korean market, even to the point where the company is willing to ditch its hallmark simpleness, something many in and out of the company has long regarded to be near impossible. Will Koreans like this move and pay more visit to Google Korea for their internet search? The jury is still very much out. 


Open Dictionary is a natural-language English expression search service, brought by a prominent English education institute in Korea. The idea is simple enough; You enter a sentence in Korean, and then Open Dictionary finds the best English expression for the particular sentence for you. Open Dictionary is sort of a Google universal search for English studies: It crawls data from various sources, including news articles, Q&A content, literatures, bible, and even movie clips. 


It's a pretty simple service, but I find it working quite okay. When I typed "당신은 정말 멋져요" (You look gorgeous), Open Dictionary gave me some quite relevant search results. The service also allows viewers to add annotations to provide tips, which could come handy when experts (e.g. English teachers) could add more context to a certain expression. ("By the way, this is a great pick-up line at the bar.")



Remember Lycos? One of the original internet search pioneers, Lycos was pretty big back in the nineties. I still remember people almost automatically citing Yahoo, Alta Vista, and Lycos as the "top three" major internet search services (This was pre-Google). To this date, the company's mascot, the black German Shepherd, is pretty strongly entrenched in the memories of many people who had ever experienced the Dot Com boom. 

Those were the heydays for Lycos, but the company went downhill as the Dot Com boom became Dot Com bust. The company ended up in the hands of Spain's Terra Group, and then later got sold again to Korea's Daum. Lycos didn't flourish under Daum's ownership either -- Lycos was a money-losing business for Daum for a long time, eating away Daum's what little profits. 

But (drum rolls please) not anymore. Recently Lycos announced the company posted the first profit in over 5 years. Jungwook Lim, Lycos CEO (whom I know well), is obviously gung-hoed by the company's surprising turnaround. According to Lim, Lycos posted around $1mm quarterly profit in Q3 '09. This is a remarkable feat, especially given the fact that Lycos is not a major internet destination site anymore. 

It remains to be seen if Lycos will continue posting profits, or more fundamentally, churn out good services that will put Lycos on the map yet once again. But Lim and co. definitely deserve huge credit and kudos for what they have already achieved. Turning Lycos around? That's a heck of a job. 

Cyworld US Doesn't Know "Graceful Sunset"

Web 2.0 | 2009/11/09 23:12 | Web 2.0 Asia

This is from last week, but definitely needs revisiting. Cyworld US announced it's closing its service. Well, services can close (though basically it's a disaster and it shouldn't happen, as people lose their data), but the real problem is how horribly the company is handling the whole situation. I am appalled by the lack of professionalism in the email notice they sent out. How could they not hire a single English-speaking person to write an email of this importance? The email is so full of grammatical errors that almost half of commenters in the Techcrunch article actually think it was poorly translated by Google Translate, while the email was originally written in English. 

Thank you to all members with Cyworld.

Due to Cyworld shuts down US service, US Cyworld will no longer be able to service. We sincerely apologize for shutting down the service with unavoidable reason.
Before US cyworld close the service, you will continue to access to US cyworld contents but not purchase items. Also, you will not use your acorns.
If you have unused acorns, you will be given a full refund for paid acorns only.

Refunds and data backup service is in progress, using the acorn will no longer be able to purchase for miniroom items, skins, etc.

@ Schedule for closing US Cyworld service
Due to Data Back-up and closing service issues, the service will be unavailable.

* Shop service will be unavailable since Nov 03, 2009
Club service, Profile photo/data upload serivce will be unavailable since Nov 23, 2009

But the poor English aside, a more fundamental issue is how they handle the user data. They do not provide any data back-up (in .zip or .xml), nor do they provide a smooth transition path to other Cyworld domains (such as Cyworld Korea). They are so hastily taking off that they are leaving everyone's data behind. This is so wrong. Apparently "graceful retirement" is not in their dictionary. Well, judging from the quality of their email, I wonder if they have a dictionary in the first place. 

Before discounting Koreans in general, I would like to say that this is a rather universal case of a big company screwing a small startup it had purchased without understanding the whole industry thoroughly. (Cyworld had been acquired by SK Telecom, and reportedly many senior Telecom folks had moved out to Cyworld to head its business).


ShowStreet, dubbed "Virtual Street Walk", displays actual photos of streets on top of Google Maps, making user feel as if he was virtually walking along the street. The service is now live in New Zealand, and will soon be launched in Australia too. 



Users initially see the customized version of Google Maps where streets of interest are highlighted (blue lines in the picture above). Click on one of the streets, and the actual photos of the selected street will be displayed on the top half of the screen, so that user can see the building facades and shop fronts. User can scroll the photos left and right, and the location marker on the Google Maps move correspondingly. 

Local shops and businesses are tagged with clickable links; Click on the link, and the popup layer displays shop information such as phone number, business hours, and reviews. ShowStreet also allows business owners to add their business information to ShowStreet directly (See video). 


ShowStreet is a product of collaboration between Korea's PlayStreet, which I had covered in this blog earlier, and a New Zealand company called Web Concepts. This creates a great case of a Korean web service getting launched in other countries through partnership. 

Often, internationalization means launching an English version, which many people somehow automatically accept to be the same thing as launching in the US market. But of course the two may not be the same, and launching an English version in a non-US market first may also be a good way to test the waters, potentially with lower costs. With the experiences gained from New Zealand and Australian market under the belt, the PlayStreet/ShowStreet team would hopefully be better prepared to launch a more rock-solid US/global service. 

Cyworld to launch App store

Web 2.0 | 2009/07/08 16:52 | Web 2.0 Asia

Similarly to Facebook, iPhone, and Mixi, Cyworld is also launching (link in Korean) its own version of app store. Earlier, Cyworld had announced plan to support Google's Open Social. Third party application developers will soon be able to write apps that can run on Cyworld Minihompies and submit those apps through "Dev.Square", Cyworld's developer network. Apps will be able to leverage Cyworld's user data and social graph. 



Then the apps will be listed on and sold at Cyworld App Store. Consumed applications will be displayed in the user's Minihompy profile or as a post entry. 




Users will be able to recommend Cyworld applications to Cyworld friends (1-chons), whether or not they are actually using such apps. Through Open Social activity stream, other users will receive feeds of their friends' newest apps. 



Interestingly, Cyworld will only allow free-to-use apps initially. However, that doesn't mean app developers won't be able to monetize off of their apps. Cyworld will allow pay-as-you-go, or "freemium", monetization model (e.g. a game should be freely distributed, but virtual items can be sold within the game). Cyworld will share the incurred revenue 70:30, 70 for app developers. Developers would have much preferred a paid app store, but the "free apps" policy may lead to a wider initial adoption of the apps anyway. 

For those who are familiar with Facebook and iPhone app stores, nothing much in the Cyworld app store plan jumps to the eye. It all sounds familiar, which actually makes one wonder why it took this long for Cyworld to build its app store. 

Also, like other social networks embracing Open Social, Cyworld is focusing entirely on getting apps onto its container site ("Out=>In", so to speak), while not supporting external apps to import Cyworld social data ("In=>Out"). Later case might lead to many more interesting opportunities (imagine finding your Cyworld buddy's Wishlist right on an online bookstore), but in defense of Cyworld, other social networks are also much more sheepish about exporting their social graph out, as opposed to enriching apps and thereby drawing more users to their own sites. Stay tuned for more updates about Cyworld App store.